My Audibel

Leap connectivity barriers in a single app

Designed with the input of hearing aid wearers, My Audibel pairs with Vitality AI or Intrigue AI hearing aids hearing aids to help you enjoy greater listening moments, improved well-being, and easier everyday living — all from the palm of your hand.

User friendly and easy to read, it delivers benefits far beyond just better hearing.

• Adjust hearing aid settings, stream calls and even find lost aids with a variety of hearing control features.
• Uses the science of the ear to accurately count steps, track engagement and help achieve well-being goals.
• Translate languages, set reminders and take advantage of an array of features that make life easier.

A few of My Audibel's many features

Smart Assistant

Using your voice, you can adjust settings, set reminders, ask questions about hearing aid topics, and more.

Fall Detection

The only hearing aid app that can help detect falls and alert family or friends.

Edge Mode+

Uses AI to optimise sound quality on demand even in tough listening environments.

Audio Streaming

Enjoy music, TV, and more, streamed to your hearing aids from your smartphone or wireless hearing aid accessories.

Personal Health Monitoring

Accurately count steps, track engagement, and achieve well-being goals — an industry first.

TeleHear

Minimise visits to your hearing professional's office by requesting remote adjustments via video chat.

My Audibel Setup Steps

Below are step-by-step instructions on how to set up and connect your hearing aids with the My Audibel app.

• Step 1 - Download the My Audibel app

  Apple Device

  1. Open the App Store®
  2. In the search box type "My Audibel"
  3. Tap GET to download the app to the Apple device

   

  Android Device

  1. Open the Google Play^™ store
  2. In the search box type "My Audibel"
  3. Tap INSTALL to download the app to the Android device
• Step 2 - Connect your hearing aids to your compatible device

  Follow the instructions below to connect your hearing aids to your Apple or Android device. If the hearing aids ever lose connection to your device, repeat the instructions below to reconnect.

  Apple Device
  Follow the steps below to pair your hearing aids to your Apple mobile device.

  (If your hearing aids lose connection to your mobile device try the steps again.)

  1. Tap the Settings icon. Select Accessibility > Hearing Devices. (If the Bluetooth toggle shows OFF, move it to ON.)
  2. Turn your hearing aids OFF and then ON to activate pairing mode.
  3. Under MFI Hearing Devices you should see your (e.g. “Jane’s hearing aids”). Tap this.
  4. A dialog box pops up for each hearing aid (RIGHT and LEFT). Tap Pair for each dialog box.
  5. Pairing is complete.

   

  Android Device
  

  1. Tap the Settings icon on the device.
  2. Ensure Bluetooth is on.
  3. Turn your hearing aids OFF and then ON to activate pairing mode.
  4. Open the My Audibel app. Tap GET STARTED to begin.
  5. Review the terms of use: This includes End User License Agreement and privacy policy. Tap ACCEPT to continue.
  6. Pair and connect your hearing aids. Follow the prompts:
  • The app will ask permission to use location services to locate your hearing aids. Tap ALLOW.
  • When a pair of hearing aids is found, the app will prompt you to confirm they are yours and tap PAIR.
  • You’ll be asked to link the My Audibel app with the hearing aids. Tap ALLOW.
• Step 3 - Final setup

  Apple Device
  Open the My Audibel app. You’ll then be prompted to set up. Tap Get started to begin.

  1. Review the terms of use: This includes End User License Agreement and privacy policy. Tap Accept to continue.
  2. Connect your hearing aids. Follow the prompts to set up and connect your hearing aids with the app:
  • Ensure your hearing aids are charged and powered ON.
  • Tap Continue.
  • Once the app finds your hearing aids, a congratulations message appears. Tap Continue.
  • If the app cannot locate your hearing aids, ensure Bluetooth is ON and the hearing aids are paired to the device. Return to STEP TWO: Connect your hearing aids to your compatible device.
  3. Sign into the app. Create an account:
     
     • Provide an active email address.
     • Create a password following the guidelines and sign in.
  4. Get onboarded. The app will show a short series of permission screens:
     
     • Read the descriptions.
     • Tap Allow or Continue.
     • Review the app home screen overview and get to know the key features.
     • Tap Got it.

  If the app cannot locate your hearing aids, ensure Bluetooth is ON and the hearing aids are paired to the device. Return to STEP TWO: Connect your hearing aids to your compatible device.

  You’re all set to start using your app.

   

  Android Device
  If more than one hearing aid is found, you will see a list. (If you wear 2, both a left and right will appear.) Select the box(es) next to your hearing aids. Tap CONNECT.

  NOTE: Pairing can still be done through the Bluetooth menu of your device, if you prefer.

  Once your hearing aids are confirmed, a congratulations message appears. Tap CONTINUE.

  1. Sign into the app. Create an account:
     
     • Provide an active email address.
     • Create a password following the guidelines and sign in.
  2. Get onboarded. The app will show a series of permission screens:
  • Read the descriptions.
  • Tap ALLOW or CONTINUE.
  • Review the app home screen overview and get to know the key features.
  • Tap GOT IT.

  You’re all set to start using your app.

Device Compatibility